1. What a subscription is
Subscribe & Save ships the products you choose on the schedule you choose, and charges your payment method for each box: you pay, and a box arrives. It is separate from the Aurevo Club, an optional monthly membership that ships nothing, and from Aurevo Rewards, the free points program.
2. What can be subscribed
Almost the whole line: the greens, the proteins, creatine, the pre-workout and aminos, electrolytes, the sleep and essentials capsules, the gummies and the stacks. Sample packs, the variety pack, the starter kit, the gift set and the accessories are one-time purchases.
3. The saving and shipping
Every box is 15% off the one-time price and ships free, whatever its size. Discount codes do not stack with the subscription discount: at checkout, the better of the two is kept.
4. Cadence
Boxes ship every 4 to 12 weeks. You choose the cadence when you subscribe and can change it in the portal.
5. Reminders and renewals
A reminder goes out by email and text 3 days before every renewal. On the renewal date the order is created and charged, then ships within one business day.
6. Managing your subscription
Everything is self-serve in the subscription portal, at any time. You sign in with a one-time code sent to your email; there is no password.
- Skip the next box, before its renewal date.
- Pause for up to 12 weeks; it resumes on its own on the date you pick.
- Swap a flavor or a product, for the next box and the ones after.
- Change the cadence or the renewal date.
- Remove a product: the rest of the box stays as it is.
- Update the shipping address and the card.
- Cancel, online, in two clicks.
A change made before the renewal date applies to the next box. A box that has already been charged is an order, handled under the Refund Policy.
7. Price changes
Prices are not locked. A price change is announced by email before the renewal it affects. If that notice never reached you, our team keeps that renewal at the old price.
8. Failed payments
If a renewal payment fails, the box waits until the card is updated in the portal. We never collect a card in chat or by email. Shop Pay Installments is not available on subscriptions.
9. Store credit, gift cards and points
Store credit on your account applies to the next renewal on its own, before the card is charged, and any remainder carries forward. A gift card cannot pay a renewal; our team can turn its balance into store credit. Signed in, renewals earn double Aurevo Rewards points.
10. Out of stock at renewal
If your flavor is out of stock on a renewal date, the portal lets you hold that box or swap the flavor.
11. Canceling
You can cancel at any time in the portal. A box that has already been charged goes out as normal; canceling stops the ones after it. Canceling a subscription does not cancel an order already charged.
12. Prepaid plans
A prepaid plan works differently. Canceling stops the renewal, and the boxes already paid for still ship. Whether unshipped months are refunded is decided by our team.
13. Refunds on renewals
Any refund or reversal on a subscription renewal is reviewed by our team.
14. Demonstration store
This is a demonstration store operated by Razviel, and no orders are processed. No payment, refund, return, claim or subscription can be made here; what you do in the sample account is saved in your browser only.